Parking App FAQs Swap-A-Park

Our commitment to convenience in our app is unrivalled by others in the market. And we’re taking it another step further! Have any questions or concerns about the app? See the most frequently asked questions down below. With our parking app FAQs, you have the benefit of browsing through a number of inquiries that can help you move forward without going through customer support. But even this list can have its limitations. If your concerns are not found within our list please feel free to contact us. We’ll be more than happy to assist you.

A mobile app designed to allow drivers to alert one another when they're leaving a spot or in need of a parking space.

Swap-A-Park will alleviate time spent searching for a parking space as well as provide a huge cost savings in comparison to local parking lot rates.

There is no cost to download this app.

Please view the attached instructional video.

Occasionally you may see a $1 charge from Stripe on your Account. This is an authorization hold from Stripe when a credit card is entered into our system. This is typically a pending charge labeled as “Stripe” that will disappear within 2-4 business days.

Yes! We have a secure checkout process. All of our billing goes we through Stripe, a multi-million dollar company that operates in 20 countries, and don’t store full credit card information anywhere on our site. Feel free to visit https://stripe.com/ for more information. We’re also a part of the Better Business Bureau! Check out our profile here.

Your card will be charged immediately when you confirm the selected SWAP.

To close or deactivate your Swap-A-Park account, please email help@swap-a-park.com

You will receive a confirmation notification within the app

For your safety, all communication is done in-app through the messaging function.

You can call our Customer Service line @ 877-588-SWAP (7927)